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MANAGEMENT • $62/HR
NOC Manager
Leads the 24x7 Network Operations Center and owns alarm triage, escalation, and shift coverage.
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Core Competencies
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NOC Operations
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Escalation Management
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Shift Scheduling
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Incident Triage
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Runbooks
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Sample Activities
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Set alarm-triage and escalation procedures for the NOC floor
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Schedule shifts to maintain round-the-clock monitoring coverage
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Lead major-incident bridges and coordinate cross-team response
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Review ticket quality and resolution steps for accuracy