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Telecom Customer Support Tech
INDIVIDUAL • $18/HR

Telecom Customer Support Tech

Handles inbound service and billing inquiries and resolves connectivity complaints for subscribers.

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⚡️ Core Competencies

  • Customer Support
  • Troubleshooting
  • Billing Inquiries
  • Ticketing
  • Escalation

🎯 Sample Activities

  • Confer with customers by phone to provide information and take orders
  • Resolve service or billing complaints and adjust bills
  • Keep records of customer interactions and actions taken
  • Refer unresolved grievances to the appropriate department