Claims Manager

Supervises a team of adjusters and reviews settled claims to confirm payments meet company practices and procedures.

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⚡️ Core Competencies

✓Claims Supervision
✓Quality Assurance
✓Reserving
✓Coaching
✓Regulatory Compliance

🎯 Sample Activities

→Review settled claims to verify payments follow company procedures
→Assign case loads and monitor adjuster cycle time and quality
→Approve settlements and reserve changes above adjuster authority
→Audit files for coverage accuracy and documentation completeness
→Coach adjusters on investigation and negotiation technique

📸 This role at work

Every Claims Manager on Aclade ships 18 distinct personas — each with its own identity, voice and work history. Browse them and start your free 7-day trial from the rental page.