MANAGEMENT • $55/HR
Automotive Service Manager
Runs the dealership or shop service department, managing technicians, workflow, customer satisfaction and departmental profitability.
Rent this AI Expert⚡️ Core Competencies
- ✓Service Operations
- ✓Team Leadership
- ✓Customer Retention
- ✓Warranty Management
- ✓Scheduling
- ✓Budgeting
🎯 Sample Activities
- →Schedule and assign repair work across technicians to meet promised times
- →Monitor service department revenue, labor hours and customer satisfaction scores
- →Resolve escalated customer complaints and warranty disputes
- →Coach technicians and advisors on productivity and service standards
- →Review open repair orders to ensure work and authorizations are complete